Resources
Student FAQs
Everything parents ask, organised by programme. Search or browse below.
Baby Class (4–23 months)
Babies are best to start swimming as early as possible, leveraging their natural “laryngeal reflex” (gag reflex). Starting early helps preserve water confidence before fear develops.
Yes — a parent or guardian must be in the water for safety and comfort.
No, as long as you are comfortable standing in the shallow pool and holding your baby.
Swim diapers (disposable and reusable), bath towels, toiletries and personal items.
Learning pace varies from child to child. Consistent attendance and practice are essential.
Crying is completely normal. Our coaches help babies gradually adjust to the water at their own pace.
Monthly: 1 makeup session with 3 hours notice. Term: 4 makeup sessions with 3 hours notice. Additional cancellations may incur charges.
Absolutely! Our coaches personally create progress videos, capturing each milestone as your child advances.
Toddler Class (24–35 months)
Toddler classes emphasise independent movement, following instructions and building foundational swim habits.
They build water confidence, learn basic movements, practise floating on their backs and develop early safety skills.
Not at all. Our sessions are designed to gently introduce toddlers to the water at their own pace.
Our instructors use gentle, play-based techniques to help toddlers gradually overcome their fear.
Swim diapers (disposable and reusable), bath towels, toiletries and personal items.
Even toilet-trained toddlers can have accidents in the pool. Swim diapers help keep the pool hygienic for everyone.
Same as infant classes — 1 makeup (monthly) or 4 makeups (term) with 3 hours notice.
Pre-School Class (36–59 months)
If your child is above 36 months and shows signs of readiness to follow instructions or move independently, the pre-school class is the best fit.
Yes! Please give your child some time to get familiar with the water. Parents may accompany them initially.
They learn to cross the pool independently, breath control, and the fundamentals of freestyle, breaststroke and backstroke.
Goggles (purchasable on-site), bath towels, toiletries and personal items.
Absolutely. Our indoor heated pool is maintained to the highest hygiene standards and is cleared by NEA.
1 makeup (monthly) or 4 makeups (term) with 3 hours notice.
Kids Class (5+ years)
Children learn freestyle, backstroke, survival backstroke, breaststroke and butterfly, tailored to their skill level.
Yes — we organise swim events and can prepare interested students for competitions.
Goggles, a swim cap (recommended), bath towel, toiletries and personal items.
Our pool is maintained to the highest hygiene standards and is NEA-approved.
1 makeup (monthly) or 4 makeups (term) with 3 hours notice.
Condo / Private Home Classes
Infant: 2 years and below · Toddler: 2–4 years · Kids: 4–16 years.
To suit the brief attention spans and quicker fatigue of young children — shorter classes are more effective.
Absolutely! The first lesson serves as a trial lesson, and the fee is waived if you are not satisfied.
Notify your coach 1 hour beforehand. If the coach arrives before the weather worsens, the lesson is charged but may include land drills.
Every participant has up to 1 free cancellation, provided you notify us 1 day (24 hours) in advance.
No. If you missed your original slot and a makeup lesson is conducted, it will not count against your 1 free cancellation.
You may request a gender preference. Female coaches incur a $5 surcharge due to high demand.